FITbum is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Shipping to US
Currently, FITbum™ only offers shipping within the continental US with USPS. Standard fulfillment and shipping takes 4-7 business days after the order is placed.
Free shipping on all orders over $125 (not including promotions).
All orders are charged in US dollars.
Please note that for all shipments, we are not responsible for lost or stolen packages.
Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, FITbum™ assumes no responsibility and cannot ship out replacement packages or refund these orders.
If you realize that you submitted the incorrect address at the time of order, please email firstname.lastname@example.org and notify us immediately. We can correct the address only if the order has not been shipped out yet.